Workshop
HR 101
This session covers the basics and fundamentals of Human Resources in the workplace.
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Knowledge and skills you will gain
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The employee life cycle
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What is Employee Relations
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The legal stuff
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Why policies and procedures are essential
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1–3-hour session available online or inhouse
Recruitment 101
For those that are involve in the hiring process, this session ensures that your leaders, recruitment, and selection processes comply with relevant law.
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Knowledge and skills you will gain
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The recruitment process
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The Unconscious Bias
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3 parts of an interview
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Can you ask that?
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Legislative requirements
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1–3-hour session available online or inhouse
Anti-Discrimination, Bullying & Harassment
Equip your managers with knowledge on Anti-Discrimination, Bullying & Harassment to alleviate discriminatory and inappropriate behaviours in the workplace.
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Knowledge and skills you will gain
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Understanding the Anti-Discrimination, Harassment & Bullying policy, and definitions
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Mitigating the risk
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Manager responsibilities
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Key roles
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Resolution process
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1–3-hour session available online or inhouse
Performance Management Essentials
Upskill your managers with the tools to have effective coaching and performance management conversations.
Knowledge and skills you will gain
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Common performance issues
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How to initiate and have challenging conversations
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5 steps on planning a discussion
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How to use and develop an effective PIP
1–3-hour session available online or inhouse
Conducting Effective Performance Reviews
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Preparing for reviews
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The why, how, and what to put on review forms
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2-way conversation
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The Unconscious Bias
1–3-hour session available online or inhouse
Emotional Intelligence and the Leader
Emotional Intelligence measures how you relate to yourself and others. Having well developed interpersonal skills is a leadership essential. Being self-aware of emotions in different situations and how you respond will result in the outcome or how it plays out. Learning to assess and manage your emotional intelligence will enable you to respond appropriately.
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Knowledge and skills you will gain
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Understand the five elements that make up EI
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Low EI vs. Hugh EI
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The common negative emotions experienced in the workplace
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Verbal and Nonverbal Communication
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Strategies to Manager EI
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1–3-hour session available online or inhouse
Conflict Resolution Strategies
Conflict in the workplace can destroy good teamwork. When you don't manage it effectively, real and legitimate differences between people can quickly get out of control, which can consequently be an irretrievable breakdown in communication.
Knowledge and skills you will gain
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Common conflicts in the workplace
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Perceptions
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Strategies to manage conflict
1–3-hour session available online or inhouse
Communicating for Leadership Success
Communicate effectively and spark action in others.
1-day in-house session
Coaching for Peak Performance
Handle proactive and reactive coaching discussions, this course helps leaders have more effective and efficient interactions.
1-day in-house session
TetraMap
This globally proven learning tool is designed to improve teamwork, collaboration, productivity, and sales.
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Why are you like that
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Why are we doing this
2-3 hours in-house session
